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Renewals Specialist
SalesHybrid — Atlanta, GA
Published on 2026-08-24
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
The Renewals Specialist is responsible for managing customer renewals and ensuring timely processes as contracts approach their end dates. The role involves rebuilding value for at-risk accounts and collaborating closely with various internal teams to enhance customer experiences while focusing on retention and revenue growth.
About the company
Outreach is a sales execution platform for managing sequences, conversations, and pipeline workflows. It helps revenue teams engage prospects and run more consistent outbound processes.
The team
Renewals team
What you'll do
- Track and process customer renewals
- Rebuild value for at-risk accounts with Account Managers
- Drive retention and successful renewal outcomes
- Continuously improve renewal processes
- Collaborate with Sales, Customer Success, and other teams
What we're looking for
- Strong customer engagement skills
- Commercial acumen
- Ability to analyze account health
- Experience with operational processes
Nice to have
- Background in revenue operations
- Familiarity with AI applications in business processes