Renewals Specialist - Remote (US East Coast)
SalesRemote — US East Coast
Published on 2026-10-08
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About this role
n8n is seeking its first dedicated Renewals Specialist to manage the renewal process for a high-volume portfolio of Enterprise customers. You'll have the opportunity to build scalable renewal processes while collaborating closely with Customer Success teams. This role focuses on protecting revenue and ensuring contracts are signed ahead of expiry.
About the company
n8n is a workflow automation platform that lets teams connect apps and build AI-powered automations with a visual editor or code.
The team
Customer Success
What you'll do
- Own renewals end-to-end, including quotes and negotiations
- Manage a high-volume renewal pipeline with clear next steps
- Partner with Customer Success Managers to assess renewal risk
- Maintain accurate renewal forecasts and CRM data
- Identify and improve renewal processes and automation
What we're looking for
- B2B SaaS renewals experience
- Experience managing a high-volume customer portfolio
- Commercial and contractual negotiation skills
- Strong operational rigor in managing renewal pipelines
- Experience in a high-growth startup environment
- Builder mindset for process improvements
- Interest in using automation for renewals
Nice to have
- Experience in a scaled Customer Success model
- Exposure to mature renewal processes in larger SaaS companies
- Familiarity with CRM and renewals tools like Salesforce
- Experience with n8n or similar workflow automation platforms
Benefits
- Equity options
- Generous vacation policy (20 days for US employees)
- Health insurance options including medical, dental, and vision coverage
- 401(k) with employer match
- Professional development budget