Retention & Loyalty Analyst (6-Month Contract)

About this role

Support AG1’s loyalty and retention programs through recurring analytics, reporting, and experimentation. Monitor program performance, evaluate A/B tests, and turn findings into actionable recommendations for business partners.

About the company

AG1 makes a daily foundational nutrition supplement that supports whole-body health for consumers worldwide.

What you'll do

• Support setup, monitoring, analysis, and recommendations for loyalty and retention A/B tests
• Monitor loyalty, churn-prevention, cancellation, and winback performance; flag trends and opportunities
• Maintain KPI tracking, scorecards, dashboards, and recurring reports
• Analyze program results and translate findings into recommendations
• Track loyalty program merchandise inventory and replenishment planning
• Prepare data and materials for MBR and QBR reporting

What we're looking for

• At least 3 years of marketing analytics experience
• Experience building and maintaining recurring scorecards or dashboards
• Understanding of A/B testing principles and statistical significance
• Familiarity with loyalty, retention, or e-commerce KPIs such as LTV, purchase frequency, churn, and save rate
• Ability to turn data into clear insights and recommendations
• Comfort collaborating with data science partners and managing analytics requests
• Experience with project or ticketing tools such as Jira or Asana
• Strong attention to detail, communication, organization, and ability to manage multiple workstreams

Nice to have

• Experience supporting loyalty, retention, or e-commerce programs

Benefits

• 100% remote work
• In-person team meetups
• Access to AG1 products and branded swag