88K–181K USD / year
Sales Engineer
SalesHybrid — Denver, CO, New York, NY, San Francisco, CA, Scottsdale, AZ
Published on 2026-11-04
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About this role
Build and deploy production-grade AI agents that automate customers’ payroll tax and compliance workflows. The role spans technical sales discovery, solution scoping, hands-on implementation, and customer handoff, with success measured by live deployments and reduced manual work.
About the company
Gusto is a digital platform that provides payroll, benefits, and human resource management solutions for small to medium-sized businesses. The company focuses on simplifying HR processes and ensuring compliance, while also offering tools for employee engagement and retirement planning.
What you'll do
- Assess technical feasibility and scope compliance solutions for enterprise sales opportunities.
- Gather requirements and build proofs of concept for customer workflows.
- Write and deploy production code, including agentic and multi-agent systems.
- Resolve data quality, jurisdiction mapping, and tax ID reconciliation issues.
- Develop business cases based on time saved, risk reduced, and simplified compliance.
- Align customer stakeholders and internal teams as requirements change.
- Create runbooks and implementation playbooks for repeatable deployments.
- Share customer and deployment feedback with product and go-to-market teams.
What we're looking for
- 5+ years of hands-on experience in a customer-facing technical role.
- Experience shipping production systems in ambiguous, client-facing environments.
- Knowledge of REST APIs, webhooks, event-driven systems, authentication, data modeling, idempotency, and failure modes.
- Production experience in regulated domains and sufficient payroll, tax, or compliance knowledge to engage with compliance teams.
- Experience with production agentic workflows, MCP or function-calling patterns, and evaluation and reliability practices.
- Strong technical discovery, solution-scoping, and business-case development skills.
- Ability to communicate with and influence technical and executive audiences.
Nice to have
- Experience integrating with an HR or payroll platform.
- Enterprise procurement or security review experience.
- Familiarity with MEDDPICC-style sales frameworks.
Benefits
- Equity in the form of RSUs.