Sales Engineer

About this role

Serve as a technical advisor to prospects and customers, connecting their fraud and compliance needs to Sardine’s platform. Lead customized product demonstrations and solution design to support new business, upsell, and cross-sell opportunities. Share customer insights with product and engineering teams to improve the platform.

About the company

Sardine is a financial crime platform that helps companies detect fraud, money laundering, and other risk with real-time behavioral and device intelligence.

The team

Sales Engineering team

What you'll do

• Support account managers in identifying customers’ fraud and compliance needs
• Prepare and deliver customized product demonstrations
• Explain Sardine’s security posture and support security reviews
• Create solution designs for prospect needs
• Collaborate with product and engineering on platform improvements
• Improve Sales Engineering team processes

What we're looking for

• 7+ years in Sales Engineering, Solutions Engineering, or a similar customer-facing role
• Experience in risk, fraud, or compliance
• Track record working with financial institutions, banks, or global enterprises
• Experience with API-based products, JSON, and reading code
• Familiarity with Python, JavaScript, Ruby, Go, or Java
• Strong analytical, written, and verbal communication skills
• Ability to thrive in a fast-paced remote environment with global clients

Nice to have

• Knowledge of web development principles
• Ability to build internal tools with a supported programming language

Benefits

• Equity and commission
• Early exercise of stock options, including pre-vested options
• Flexible paid time off and year-end break
• Health, dental, and vision coverage for employees and dependents
• 4% 401(k) or RRSP match
• Home-office setup, meal, social meetup, health and wellness, and learning stipends
• Company-provided MacBook Pro