23–24.5 USD / hour
Sales Onboarding Advocate
SalesHybrid — Atlanta, GA; Denver, CO; Phoenix, AZ
Published on 2026-09-23
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About this role
As a Sales Onboarding Advocate at Gusto, you will support small business owners in setting up payroll and HR processes. This role combines technical problem-solving with customer service, ultimately leading to sales career growth opportunities within the company.
About the company
Gusto is a digital platform that provides payroll, benefits, and human resource management solutions for small to medium-sized businesses. The company focuses on simplifying HR processes and ensuring compliance, while also offering tools for employee engagement and retirement planning.
What you'll do
- Handle customer interactions via phone and email
- Manage customer onboarding to payroll operations
- Identify and resolve tax discrepancies
- Assist in compliance setup for various policies
- Collaborate with cross-functional teams
- Utilize AI tools for efficient workflow management
What we're looking for
- 1+ years in high-volume sales or customer service
- Strong communication skills across various channels
- Customer-centric approach with problem-solving ability
- Eagerness to learn about payroll and tax compliance
- Goal-oriented and competitive mindset