232K–261K USD / year
Sales Operations Manager
OperationsOn-site — San Francisco Bay Area
Published on 2026-09-17
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About this role
The Sales Operations Manager will be responsible for building sales processes and metrics from the ground up. This hands-on role involves revenue forecasting, pipeline management, and leading strategic assessments to optimize sales effectiveness.
About the company
Discord is a communication platform designed for creating communities, where users can connect via voice, video, and text. It serves gamers and various interest groups, offering tools for social interaction, collaboration, and community-building.
The team
Strategy and Operations
What you'll do
- Own revenue forecasting and pipeline management
- Define pipeline and business health metrics
- Lead strategic assessments for new opportunities
- Partner with sales leadership on territory design
- Lead goal-setting processes with data-driven targets
- Analyze sales cycle trends for actionable insights
- Drive continuous improvement of sales processes
What we're looking for
- 9+ years of experience in strategy and operations or sales operations
- Experience building processes from ambiguity
- Strong stakeholder management and executive presence
- Track record of actionable insights from complex data
- Hands-on experience with AI tools
- No ego mindset and adaptability to fast-paced environments
- Experience with CRM systems like Salesforce
