125K–148K USD / year
Sales Operations Manager
OperationsRemote — United States
Published on 2026-10-09
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About this role
Grafana Labs is seeking a Sales Operations Manager to support their go-to-market team by managing advanced models and enhancing operational processes. The role focuses on target setting, quota creation, and analysis of customer product engagement.
About the company
Grafana Labs builds open-source and commercial observability tools for metrics, logs, and traces, centered on Grafana dashboards. It helps teams monitor infrastructure and applications and investigate incidents.
What you'll do
- Improve account base models related to consumption growth
- Manage monthly compensation updates
- Conduct analyses on customer product engagement
- Extract datasets for reporting using SQL
- Manage exceptions directly with Sales
- Execute ad-hoc reporting requests
What we're looking for
- 4+ years in strategy and operations or business analytics
- Strong analytical and problem-solving skills
- Excellent communication skills with executives
- Ability to work independently
- Expert-level Excel or Google Sheets skills
- Proficiency in SQL and BigQuery
Nice to have
- Experience in open source
- Experience with data visualization tools like Tableau or Looker
Benefits
- Restricted Stock Units (RSUs)
- 30 days annual leave with Grafana Shutdown Days