126K–158K GBP / year
Senior Business Operations Lead
OperationsHybrid — London, United Kingdom
Published on 2026-10-20
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About this role
Own Airbnb’s business operations agenda and growth strategy for the UKI and Nordics region. Partner with the Country Manager and global teams to translate regional priorities into plans, coordinate execution, and guide investment decisions using data and market insights.
About the company
Airbnb is a global online marketplace that connects travelers with hosts offering unique accommodations and experiences in various destinations. The platform serves individuals seeking short-term lodging as well as hosts looking to monetize their properties.
The team
UKI, Nordics, Middle East and Africa team
What you'll do
- Set regional growth strategy and annual and quarterly plans with the Country Manager
- Define and track market targets, growth initiatives, and investment cases
- Run weekly, monthly, and quarterly business reviews and maintain performance reporting
- Coordinate cross-functional execution across supply, marketing, partnerships, policy, product, and global functions
- Identify risks and bottlenecks, drive resolution, and improve regional operating processes
- Represent the region in global planning and resource-allocation forums
- Use AI tools to accelerate analysis and automate recurring reporting
What we're looking for
- 12+ years in business operations, strategy, consulting, or commercial leadership
- Track record of owning outcomes for a market or business unit
- Experience setting strategy and driving it through execution
- Ability to influence across a global, matrixed organization
- Strong analytical skills and comfort working with finance and data science teams
- Exceptional written and verbal communication and executive presence
- Comfort with ambiguity, ownership, and action
- Practical fluency with AI tools
Nice to have
- Experience in a two-sided marketplace, travel or hospitality, or consumer technology
- Experience launching or scaling products or business lines in-market
Benefits
- May be eligible for bonus, equity, benefits, and Employee Travel Credits