139K–235K USD / year
Senior CX Platform Engineer
AIRemote — worldwide
Published on 2026-10-07
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About this role
As a Senior CX Platform Engineer, you'll focus on integrating AI into GitLab's Customer Experience teams, designing agent workflows and Model Context Protocol servers. This role involves building production software using various coding agents and managing AWS infrastructure for customer-related applications.
About the company
GitLab is a DevSecOps platform that brings source control, CI/CD, security, and project management into a single application. It helps engineering teams plan, build, secure, and ship software faster.
The team
CX Platform Engineering
Stack
PythonTypeScriptFastAPIFlaskVueReactAWSTerraform
What you'll do
- Develop using AI coding agents and GitLab tools
- Build and maintain agent harness and workflows
- Integrate enterprise systems and manage data access
- Evolve AWS infrastructure for applications
- Ship quality software through CI/CD processes
What we're looking for
- Experience with production software engineering
- Hands-on use of coding agents
- Working knowledge of large language models
- Strong Python and TypeScript skills
- Experience with AWS services
Nice to have
- Experience with GitLab Duo Agent Platform
- Knowledge of enterprise agent governance
- Background in customer success platforms
Benefits
- Flexible Paid Time Off
- Equity Compensation
- Growth and Development Fund
- Parental Leave