Senior Enablement Manager - API

About this role

Build and lead a scalable enablement function for Airbnb’s API team and Connectivity Partner Managers across AMER, EMEA, and APAC. Develop onboarding, training, playbooks, and communications that help teams manage connectivity partners and deliver API launches effectively.

About the company

Airbnb is a global online marketplace that connects travelers with hosts offering unique accommodations and experiences in various destinations. The platform serves individuals seeking short-term lodging as well as hosts looking to monetize their properties.

The team

Supply Enablement & Activation within Enterprise Operations, supporting the API team and Connectivity Partner Managers.

Stack

What you'll do

• Create onboarding curricula, training, playbooks, and certifications for Connectivity Partner Managers and Enterprise Account Managers.
• Translate API product roadmaps, launches, and go-to-market initiatives into enablement materials.
• Deliver regional training and localize global content for market needs.
• Manage partner-facing webinars, newsletters, and product communications.
• Build feedback loops with field teams and partners to inform product teams and improve enablement.
• Track enablement outcomes, including ramp time, certification, call quality, conversion, retention, and revenue impact.
• Drive adoption of enablement tools and manage a transparent intake process.

What we're looking for

• 8+ years of professional experience, including at least 5 years in enablement, sales operations, or a related role.
• Experience creating and delivering enablement content, training, narratives, and playbooks.
• Experience with API ecosystems, connectivity partnerships, or two-sided marketplaces.
• Ability to work credibly with product roadmaps and technical partner teams.
• Strong analytical skills; proficiency with Excel or Google Sheets, with SQL strongly preferred.
• Experience supporting programs across multiple regions and adapting to local market needs.
• Strong communication, stakeholder management, and project management skills.
• Understanding of go-to-market strategy and revenue metrics such as pipeline, conversion, and retention.

Nice to have

• Experience as a Technical Account Manager, Connectivity Partner Manager, or similar partner-facing role.
• Experience in technology, travel, hospitality, or marketplace businesses.
• Experience building an enablement function or launching new programs from scratch.
• Experience with call quality monitoring, scorecards, and calibration.
• Familiarity with Highspot, Gong, and Asana-based workflows.

Benefits

• May be eligible for bonus, equity, benefits, and Employee Travel Credits.