Senior Engineering Manager, App Excellence

About this role

Lead App Excellence across desktop, mobile, and browser products, setting strategy and operating practices across a multi-team organization. Build reliable, high-quality customer experiences by connecting operational signals to engineering priorities and coordinating cross-team dependencies.

About the company

1Password provides secure password management solutions for individuals and businesses, helping users safely store and share their sensitive information. The company serves a diverse clientele with a range of products designed to enhance security and streamline user experience.

The team

App Excellence, a roughly 25-person organization spanning Desktop Excellence, Mobile Excellence, and Browser Extension Excellence, with Engineering Managers and technical leads.

What you'll do

• Set strategy and the operating model across desktop, mobile, and browser teams.
• Lead through Engineering Managers, Team Leads, Staff Engineers, and other senior technical leaders.
• Establish shared practices for reliability, observability, quality, and release readiness.
• Use crashes, latency, incidents, and key-flow success signals to guide priorities.
• Coordinate planning and dependencies across platform compatibility, release, build, and CI.
• Hire, coach, and develop managers and senior technical leaders.

What we're looking for

• Significant experience leading engineering teams and developing other engineering leaders.
• Experience leading multiple teams, products, or technical domains with shared dependencies.
• Ability to set strategy and turn ambiguous problems into measurable priorities.
• Strong judgment balancing delivery, quality, reliability, customer impact, and technical health.
• Experience using operational data, customer signals, and delivery metrics to guide decisions.
• Excellent communication and a people-first approach to building inclusive, high-performing teams.

Nice to have

• Experience leading client application, mobile, desktop, browser, platform, or developer infrastructure teams.
• Experience building operational health, observability, reliability, or quality programs.
• Experience with distributed organizations, release engineering, CI, or compatibility programs.
• Experience in security, identity, SaaS, or other trust- and reliability-critical products.

Benefits

• Equity grant and RSU program for most employees.
• Generous paid time off.
• Health benefits and retirement matching.
• Parental leave top-up programs.
• Paid volunteer days.