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Senior Forward Deployed Engineer, Managed Services
Customer successRemote — Hyderabad
Published on 2026-10-08
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About this role
The Senior Forward Deployed Engineer will enhance customers' use of the Outreach platform post-implementation. This role involves managing complex accounts, providing hands-on configuration, and driving adoption of AI-driven solutions.
About the company
Outreach is a sales execution platform for managing sequences, conversations, and pipeline workflows. It helps revenue teams engage prospects and run more consistent outbound processes.
The team
Managed Services team
What you'll do
- Own and expand a complex portfolio of accounts
- Guide customers through best practices
- Drive product adoption and usage
- Configure and troubleshoot in real time
- Set technical standards for practice
Benefits
- Night-shift allowance