220K–240K USD / year
Senior Forward Deployed Engineer - Public Sector
Customer successRemote — EST
Published on 2026-10-02
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About this role
Join Tines as a Senior Forward Deployed Engineer to work closely with public sector customers, driving AI adoption and maximizing the platform's value. You'll lead the technical implementation, foster user adoption, and build strong customer relationships. The role involves travel to customer sites to enhance trust and collaboration.
About the company
Tines is a security automation platform that helps security and IT teams build no-code workflows to respond to alerts and operational tasks.
What you'll do
- Lead the technical implementation of Tines’ platform in enterprise environments.
- Proactively support and train users at all organizational levels.
- Identify new use cases for the platform to enhance adoption.
- Serve as the primary technical consultant for customers.
- Build lasting partnerships with stakeholders across the organization.
- Provide insights from the field to internal teams.
- Travel 20-40% to customer sites.
What we're looking for
- 8+ years in a technical, customer-facing role.
- 5+ years of experience with public sector or federal customers.
- Proven track record of driving adoption of complex technical products.
- Strong engineering skills and troubleshooting capabilities.
- Strong Python skills; knowledge of TypeScript, Java is a plus.
- Production experience with AI systems and LLMs.
- Ability to influence stakeholders across all levels.
- Strong communication skills.