170K–220K PLN / year
Senior Global Benefits Specialist
People/HRRemote — EMEA, UTC-1 to UTC+3; Poland, Portugal, Hungary, Romania, South Africa
Published on 2026-10-12
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About this role
Own and improve Oyster’s global benefits offering across multiple regions, combining vendor management and cost optimization with client-facing advice. Build benefits knowledge resources, train internal and external audiences, and use automation and AI to scale documentation and operations. This is a one-year fixed-term contract anticipated to end in November 2027.
About the company
Oyster is a global employment platform that lets companies hire, pay, and manage workers in other countries through employer-of-record and related services.
The team
Operations, People Services, and Vendor Relationship Management
What you'll do
- Monitor global benefits trends and regulatory changes
- Source and manage benefits vendors, negotiate terms, and lead QBRs using scorecards
- Resolve complex international benefits queries and advise customers, prospects, and internal teams
- Maintain multi-country benefits guides, FAQs, and self-serve documentation
- Train teams and lead benefits webinars and AMA sessions
- Improve benefits workflows and use AI and automation to scale documentation and processes
- Analyze support-ticket trends and build preventative resources and product feedback loops
What we're looking for
- 6+ years of global benefits experience across multiple regions
- Hands-on expertise in international benefits design, compliance, country-specific provisions, and vendor management
- Foundational knowledge of international fringe benefits tax and country-specific tax implications
- Experience managing vendor relationships, QBRs, scorecards, and complex stakeholder relationships
- Strong communication and presentation skills; able to explain complex benefits clearly
- Commercial, solution-oriented approach and comfort with fast-paced, ambiguous environments
- Practical experience using AI tools; experience implementing AI or automated workflows in benefits, HR, or operations
- Fluent English and authorization to work in country of residence
Nice to have
- Professional fluency in additional languages
- Experience working with an Employer of Record (EOR)
- Background in a fast-scaling startup or global technology environment
Benefits
- 40 days of paid time off per year, including holidays and vacation, or more where locally required
- At least three months of paid parental leave
- Monthly wellbeing allowance
- Mental health support through Plumm
- Work-from-home equipment stipend
- Equity