108K–130K USD / year
Senior IT Analyst
OtherHybrid — San Francisco, California
Published on 2026-11-12
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About this role
Own Airbyte’s internal IT services, from employee onboarding and SaaS administration to devices, office support, vendors, and audit readiness. This hands-on role works with the Head of Security & IT and cross-functional partners to improve service quality and resolve recurring issues.
About the company
Airbyte is an open-source data integration platform for ELT pipelines. It helps companies sync data from hundreds of sources into warehouses and lakes.
The team
IT & Security, reporting to the Head of Security & IT.
Stack
macOSApple hardwareMDMGoogle WorkspaceOktaSlackZoomVanta
What you'll do
- Own onboarding, offboarding, internal transfers, and IT request queue performance.
- Manage SaaS inventory, licenses, renewals, and spend recommendations.
- Administer Google Workspace, Okta, Slack, and Zoom with least-privilege access.
- Maintain Mac fleet and IT asset records, coordinating device management with the MSP.
- Support office networking, WiFi, conference room A/V, printers, and in-person events.
- Manage IT vendors and MSP service levels.
- Prepare IT evidence for SOC 2, ISO 27001, and other audits, and help address compliance gaps.
- Maintain runbooks, guides, announcements, and service metrics.
What we're looking for
- 4+ years in IT operations, systems administration, or IT analyst roles.
- Experience owning an IT service or process end to end.
- Strong macOS, Apple hardware, and MDM knowledge.
- Hands-on Google Workspace and Okta administration, including SSO and SaaS provisioning.
- Networking fundamentals covering DNS, DHCP, VLANs, WiFi, and VPN.
- Experience supporting audits or compliance processes, including access reviews and asset records.
- Strong customer service, analytical, and communication skills.
- Use AI regularly to increase productivity.
Nice to have
- Corporate security experience, such as endpoint or identity security.
- SOC 2, ISO 27001, Vanta, or similar compliance-platform experience.
- Experience with Okta Workflows, Tailscale, or Meraki.
- Experience working with or managing an MSP.
- Okta, Google Workspace, or Jamf certifications.
Benefits
- Flexible PTO, with at least 25 days off encouraged annually.
- 16 weeks of fully paid parental leave for all parents.
- Medical, dental, and vision coverage for employees and dependents.
- 401(k) retirement plan.
- Professional development budget, conference sponsorship, and book reimbursement.
- Commuter benefits and monthly internet reimbursement.
- Breakfast and lunch at the San Francisco office.
- Equity offered.