204K–255K USD / year
Senior Manager, Business Technology Enablement
OperationsRemote — United States
Published on 2026-11-04
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About this role
Lead Airbnb's strategy for adopting AI and business technology across non-technical functions. Set measurable business outcomes, guide AI-enabled work and tool simplification, and partner with executives and technology teams to deliver transformation.
About the company
Airbnb is a global online marketplace that connects travelers with hosts offering unique accommodations and experiences in various destinations. The platform serves individuals seeking short-term lodging as well as hosts looking to monetize their properties.
The team
Business Technology Enablement and Innovation (BEI), reporting to the Director of Tech Foundations.
Stack
Generative AIAI agents
What you'll do
- Own the multi-year AI adoption and impact strategy for non-technical functions.
- Set outcome metrics, baselines, targets, and accountability mechanisms across functions.
- Simplify business technology tools and influence AI product and vendor roadmaps.
- Partner with executive leaders on AI transformation and communicate progress and trade-offs.
- Lead a globally distributed, multidisciplinary organization and develop its talent pipeline.
- Set quality, reliability, security, and ongoing support standards for production solutions.
- Manage external consulting engagements, including scope, governance, and return on investment.
What we're looking for
- 12+ years of experience in business technology, enterprise systems, digital transformation, or technical program leadership.
- 5+ years leading managers and multidisciplinary teams.
- Track record delivering multi-year, executive-visible technology or transformation strategies.
- Experience supporting non-technical teams through business technology consulting, solutions engineering, or IT partnering.
- Experience owning production solution quality, reliability, and support.
- Ability to influence C-level and executive leaders and align or challenge priorities.
- Hands-on understanding of generative AI tools and agentic workflows.
- Strong analytical skills in defining measurement frameworks and assessing adoption and impact data.
Nice to have
- Experience leading enterprise AI adoption or change management at a large technology company.
- Experience managing consulting partners and globally distributed teams.
- Willingness to travel approximately 10–20% as needed.
Benefits
- May be eligible for bonus, equity, benefits, and Employee Travel Credits.