Senior Manager, Deal Desk

About this role

Build and lead Deepgram’s Deal Desk, helping Sales close stronger deals quickly while maintaining defensible pricing. The role covers deal strategy, pricing and packaging, Salesforce CPQ, and eventually renewals, with AI used to automate first-pass deal reviews.

About the company

Deepgram builds speech-to-text and voice AI APIs that convert audio into text and power voice applications for developers and enterprises.

The team

Finance, reporting to the Chief Accounting Officer and partnering with Sales, Customer Success, Product, and Finance leaders.

Stack

What you'll do

• Create the deal approval matrix, playbook, and credit and promotion guidelines.
• Review non-standard deals and provide same-day decisions.
• Shape large deals, including commitments, ramps, product mix, and terms.
• Partner on pricing and packaging and analyze deal margins, discounts, and win rates.
• Record approvals and terms in Salesforce and build CPQ workflows.
• Use AI for initial deal reviews and improve the review rules.
• Partner with Customer Success on renewals, with the goal of taking ownership as the desk matures.

What we're looking for

• 6+ years in deal desk, deal strategy, or pricing at a B2B technology company, including 3+ years running a desk.
• Experience with usage-based pricing, including commitments, credits, overages, ramps, and rollover.
• Evidence of building a desk, approval matrix, or playbook adopted by Sales.
• Financial fluency, including understanding how deal terms affect revenue recognition.
• Hands-on Salesforce CPQ implementation experience and SQL skills.
• Credibility with sales executives, clear writing, and demonstrable AI-native working practices.

Nice to have

• Experience at an infrastructure, API, or AI company.
• Pre-IPO experience.
• Experience with AWS, GCP, or Azure cloud marketplace private offers.
• Experience owning or running renewals.