190K–230K USD / year
Senior Manager, Order-to-Cash Assurance
OperationsHybrid — San Francisco, CA, Seattle, WA
Published on 2026-10-29
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About this role
Lead order-to-cash assurance as Anthropic scales its global billing and commercial operations. Build audit programs, accuracy measures, and system-driven controls to prevent revenue leakage, resolve root causes, and support compliant growth across products, regions, and channels.
About the company
Anthropic builds reliable and interpretable AI systems, including the Claude family of models, for businesses and developers. The company focuses on AI safety research and practical AI assistants for enterprise and consumer use.
The team
O2C Transformation team
Stack
SalesforceStripeWorkday FinancialsSQL
What you'll do
- Design recurring audits across pricing, contract-to-invoice accuracy, credits, refunds, concessions, and cash application
- Define and report accuracy metrics, including error rates, first-pass yield, rework, and revenue leakage
- Trace audit findings to root causes and partner with teams to implement fixes
- Shift periodic sampling toward continuous, system-driven monitoring
- Review new processes, commercial models, exceptions, and changes against policies and control requirements
- Own O2C policies, control ownership, and segregation of duties
- Coordinate with auditors, Revenue Accounting, Tax, and Legal; resolve findings at their source
- Build controls into systems and deploy AI and automation for exception detection, reconciliation, and evidence collection
What we're looking for
- Hands-on experience designing and running O2C audit, quality, or revenue assurance programs
- Working knowledge of ASC 606 and experience partnering with internal and external auditors
- Experience with contracting, billing, or ERP systems
- Proficiency with SQL or similar tools for transactional data analysis
- Experience using automation or AI for monitoring, testing, or reporting
- Bachelor’s degree or equivalent relevant education, training, or experience
Nice to have
- 10+ years of progressive experience in O2C, revenue operations, billing, finance operations, or internal controls
- Experience simplifying processes while improving accuracy or strengthening controls
- CPA, CIA, CISA, CRISC, Lean Six Sigma, or PMP certification
- Experience building or scaling a SOX program
- Experience with global, multi-entity operations and statutory invoicing or tax considerations
- Experience with B2B and B2C subscription or consumption-based billing
- Experience partnering with GTM, Deal Desk, and Revenue Operations
Benefits
- Flexible working hours
- Generous vacation and parental leave
- Optional equity donation matching