125K–180K USD / year
Senior Partner Manager, Enterprise
Business developmentRemote — North America, North American time zones
Published on 2026-08-27
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About this role
Manage and grow relationships with strategic agency partners, with a focus on increasing WordPress VIP revenue. Develop partner strategies, drive product adoption and retention, and identify opportunities for mutual growth across Automattic’s agency ecosystem.
About the company
Automattic builds WordPress.com, WooCommerce, Tumblr, and related products that power publishing and ecommerce on the open web.
The team
Automattic for Agencies, the agency partnerships division of Automattic
What you'll do
- Drive Automattic product sales and identify revenue opportunities through agency partners.
- Manage strategic partner relationships from onboarding through expansion and renewal.
- Develop plans to improve partner retention, net revenue retention, and growth.
- Enable partners through training, presentations, and strategic guidance.
- Coordinate partner needs and relationship updates with internal teams.
- Support partner marketing, sales enablement, events, and lead generation.
- Gather partner feedback and advocate for improvements to products and the partnership ecosystem.
- Monitor industry trends and ensure partners meet agreed standards and compliance requirements.
What we're looking for
- 8+ years in partner management, relationship management, customer success, or account management at a technology or media company; SaaS experience preferred.
- Experience managing a high-volume partner portfolio and meeting or exceeding NRR and growth goals.
- Experience building and scaling alliances with global or system integrator organizations.
- Strong executive communication and negotiation skills, including with C-suite stakeholders.
- Excellent written, verbal, and presentation skills.
- Familiarity with Automattic products, the WordPress ecosystem, and agency technology solutions.
- Ability to explain technical concepts to technical and non-technical audiences.
- Able and willing to travel domestically and internationally; available to work consistently in a North American time zone.
Nice to have
- Deep experience in the North American market.
Benefits
- Open vacation policy