215K–300K USD / year
Senior Partner Systems Analyst
OperationsHybrid — San Francisco, CA
Published on 2026-10-28
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Own the change and support processes across partner-facing systems, connecting business stakeholders with systems and AI operations teams. Lead discovery, requirements, UAT, release communications, and production triage, while administering Salesforce and identifying opportunities to automate recurring work.
About the company
Anthropic builds reliable and interpretable AI systems, including the Claude family of models, for businesses and developers. The company focuses on AI safety research and practical AI assistants for enterprise and consumer use.
The team
Partner Experience team
Stack
SalesforcePEMPartner portalClaudeAPIsMiddleware
What you'll do
- Lead stakeholder discovery and document requirements, process flows, and acceptance criteria.
- Coordinate delivery with GTM Systems and AI Operations through release.
- Own UAT, including test plans, defect tracking, sign-off, and production smoke tests.
- Publish release notes and prioritize the partner systems backlog.
- Own intake and triage of system questions, bugs, and production incidents.
- Administer the partner Salesforce org and investigate integration and data issues.
- Maintain system documentation and identify automation opportunities.
What we're looking for
- Experience running discovery and converting business needs into user stories, process flows, and acceptance criteria.
- Track record of delivering business systems changes from requirements through release.
- Strong UAT, defect tracking, release sign-off, and production smoke-testing practices.
- Clear written communication and useful system documentation.
- Regular use of LLM tools such as Claude in requirements, testing, or documentation work.
- Experience owning a production Salesforce org or business systems stack and its intake and release processes.
- Strong Salesforce administration skills, including declarative configuration, flows, security, and reporting.
- Working knowledge of integrations, APIs or middleware, and incident triage.
Nice to have
- 5+ years in business systems analysis, Salesforce administration, or a similar role.
- Experience with sprint-based delivery and shared backlogs.
- Experience with PRM platforms, partner portals, or channel programs.
- Salesforce release management experience with sandboxes and deployment tools.
- SQL or scripting skills.
- Salesforce Administrator, Platform App Builder, or Business Analyst certification.
Benefits
- Flexible working hours
- Generous vacation and parental leave
- Optional equity donation matching