102K–128K CAD / year
Senior Planning Partner, Content
OperationsRemote — Canada
Published on 2026-11-02
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About this role
Own end-to-end planning and coordination for launches that affect Airbnb Community Support content. Partner with content teams and cross-functional stakeholders to ensure content is accurate, approved, localized, and ready to publish on schedule.
About the company
Airbnb is a global online marketplace that connects travelers with hosts offering unique accommodations and experiences in various destinations. The platform serves individuals seeking short-term lodging as well as hosts looking to monetize their properties.
The team
Global Operations Community Support Planning team
What you'll do
- Coordinate launch planning, schedules, meetings, approvals, and communications across teams.
- Identify impacted content, prioritize it by launch urgency, and track required work and approvals.
- Anticipate risks, resolve blockers, and escalate issues to keep launches on track.
- Coordinate content publishing with Readiness on launch day and keep the content team informed.
- Prepare leadership launch summaries and maintain records of published content and results.
- Improve content planning processes and feedback mechanisms.
What we're looking for
- 8+ years of experience in strategic planning, program management, or business operations.
- Experience leading cross-functional planning or portfolio management with executive visibility.
- Strong written, verbal, and presentation communication skills.
- Strong problem-solving, analytical, organizational, and change-management skills.
- Experience managing multiple launches and competing priorities in a dynamic environment.
- Working knowledge of software product development life cycles; Agile experience desired.
- Proficiency with project management and collaboration tools such as Asana, Jira, and Airtable.
- Ability to de-escalate issues and resolve conflicts professionally and empathetically.
Nice to have
- Experience planning or coordinating content, knowledge management, or product launches.
Benefits
- May be eligible for bonus, equity, benefits, and Employee Travel Credits.