170K–204K CAD / year
Senior Product Manager, App o11y
ProductRemote — Canada, EST
Published on 2026-11-09
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About this role
Lead the vision and roadmap for Grafana Cloud’s Application Observability product. Drive adoption and revenue growth by combining customer discovery and product data with development of tracing, profiling, Knowledge Graph, and AI-first investigation workflows.
About the company
Grafana Labs builds open-source and commercial observability tools for metrics, logs, and traces, centered on Grafana dashboards. It helps teams monitor infrastructure and applications and investigate incidents.
Stack
Grafana CloudKnowledge Graphtracescontinuous profilingOpenTelemetryGrafana TempoGrafana PyroscopeeBPF
What you'll do
- Define the Application Observability product vision and roadmap.
- Conduct customer discovery and use product data to identify user needs and friction.
- Represent customer feedback and evidence-based priorities to Engineering and Design.
- Balance new product opportunities with tracing and profiling depth, performance, and reliability.
- Coordinate across R&D to integrate App O11y with the broader Grafana Cloud suite.
- Partner with PMM and GTM on differentiation, product collateral, pricing, packaging, licensing, and tiering.
- Turn customer feedback and usage insights into stronger adoption and revenue growth.
What we're looking for
- 5+ years of Product Management experience.
- 5+ years of B2B SaaS product experience.
- Experience using or building observability products, telemetry databases, or developer tools.
- Strong understanding of application architectures and distributed systems, including telemetry ingestion, storage, querying, and workflows.
- Experience partnering with Engineering and Design to build user-focused products in a fast-paced environment.
- Excellent written and verbal communication and cross-functional influence.
- BS/BA in Computer Science or a related field, or equivalent experience.
Nice to have
- Experience with OpenTelemetry, instrumentation, SDKs, or telemetry collectors.
- Experience with distributed tracing or continuous profiling systems.
- Experience with eBPF or automatic instrumentation.
- Open-source or commercial open-source experience.
- Experience defining pricing and packaging for consumption-based or product-led SaaS.
- Production operations, on-call, or performance and reliability troubleshooting experience.
Benefits
- Restricted Stock Units (RSUs).
- 30 days of annual leave per year, including 3 Grafana Shutdown Days.
- In-person onboarding.