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Senior Product Manager - Pro Onboarding
ProductRemote — United Kingdom
Published on 2026-09-24
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
The role involves owning the global onboarding experience for Kraken Pro, enhancing user experience from first landing to the first trade. The candidate will assess user data, identify friction points, and collaborate across teams to improve the onboarding process.
About the company
Kraken is a leading cryptocurrency exchange that provides a platform for buying, selling, and trading a diverse range of digital assets. The company focuses on compliance, security, and innovative financial solutions to serve both individual and institutional clients.
The team
Pro team
What you'll do
- Own the onboarding experience globally from start to first trade
- Assess the onboarding funnel for continuous UX improvement
- Understand Pro customer needs and expectations
- Identify friction points and data-driven opportunities
- Design a trust-building onboarding experience
- Accelerate clients to their first trade
- Collaborate with Design, Data, Engineering, and Marketing
- Utilize AI tools for funnel analysis and personalization
What we're looking for
- 4+ years of product management experience
- Strong product sense for user experience
- Data fluency in defining success metrics and analyzing funnels
- Excellent written and verbal communication skills
- Customer-first mindset with curiosity about user needs
- Experience with AI tools in product management
- Passion for crypto and trading