145K–200K USD / year
Senior Product Operations Manager
ProductRemote — United States
Published on 2026-10-09
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About this role
LiveKit is seeking a Senior Product Operations Manager to design and implement processes for their growing product team. This role involves improving team efficiency and visibility of product goals and progress, alongside developing customer insights and onboarding programs for new product managers.
About the company
LiveKit provides open-source and cloud real-time media infrastructure for building voice, video, and AI agent experiences.
The team
R&D Product team
What you'll do
- Run the product team's operating cadence
- Own the roadmap as a system
- Make goals and progress visible
- Keep the product development playbook
- Run the customer insight engine
- Grow the craft of the PM team
- Choose and run the team's tools
- Be a partner in running the product org
What we're looking for
- 6+ years of experience in product operations or related role
- Experience building product team processes from scratch
- Strong writing skills for creating documentation
- Data fluency and familiarity with BI tools
- Technical enough to engage with developers
- Ability to influence without authority
- Experience using AI tools in work
Nice to have
- Experience in developer tools, API, or AI companies
- Ran quarterly planning or OKRs for a product organization
- Built a research repository for customer insights
- Experience with go-to-market teams on product launches
Benefits
- Competitive salary and equity package
- Health, dental, and vision benefits
- Flexible vacation policy