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Senior Professional Services Consultant
Customer successOn-site — Seattle, Austin, Chicago
Published on 2026-09-16
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
As a Senior Professional Services Consultant at Outreach, you will act as a trusted advisor for customers during their onboarding process. Your role will involve providing strategic insights and ensuring an exceptional implementation experience while collaborating with various teams to enhance customer success.
About the company
Outreach is a sales execution platform for managing sequences, conversations, and pipeline workflows. It helps revenue teams engage prospects and run more consistent outbound processes.
The team
Professional Services team
What you'll do
- Ensure exceptional onboarding and services experience
- Provide strategic insights during implementation
- Influence go-to-market strategy
- Assist in technical configuration and change management
- Drive team engagement to enhance product adoption
- Document customer journeys and ensure seamless handoffs
- Capture customer feedback for continuous improvement
What we're looking for
- Experience in sales engagement or professional services
- Strong communication and advisory skills
- Ability to work collaboratively across teams