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Senior Professional Services Engineer

OtherRemote — Japan
Published on 2026-10-02
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.

About this role

As a Senior Professional Services Engineer at GitLab, you will help customers adopt GitLab by delivering installation, migration, training, and advisory services. You will lead projects that range from simple installations to complex architecture setups and work closely with product and engineering teams to ensure customer success.

About the company

GitLab is a DevSecOps platform that brings source control, CI/CD, security, and project management into a single application. It helps engineering teams plan, build, secure, and ship software faster.

Stack

TerraformAnsibleAWSGCPAzureGitLab

What you'll do

  • Deliver installations, migrations, training, and advisory services
  • Plan and execute deployments using Infrastructure as Code
  • Lead migrations from other systems to GitLab
  • Partner with Engagement Managers to improve delivery processes
  • Serve as a technical advisor for customers
  • Interface with product and engineering teams
  • Mentor Associate and Intermediate Professional Services Engineers
  • Manage multiple customer engagements

What we're looking for

  • Experience with infrastructure as code technologies
  • Exposure to multiple cloud providers
  • Experience deploying or configuring GitLab
  • Customer-facing service delivery experience
  • Ability to independently manage projects
  • Strong written and verbal communication skills in English
  • Solution-oriented problem-solving skills
  • Effective remote working abilities

Benefits

  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental Leave
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