290K–290K USD / year
Senior Sales Manager, Mid-Market - UK & Ireland
SalesRemote — United Kingdom, Ireland, EMEA
Published on 2026-11-10
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Build and lead a new team of 6–8 Mid-Market Account Executives across the UK and Ireland. Coach reps, strengthen pipeline generation and deal execution, and establish the team’s operating rhythm and forecasting discipline.
About the company
Customer.io provides a customer engagement platform that enables businesses to send personalized messages to their audience through various channels. The company serves organizations seeking to enhance their marketing automation and communication strategies.
The team
Mid-Market organization, EMEA
What you'll do
- Hire, ramp, coach, and develop Account Executives to meet or exceed quota.
- Run regular 1:1s and address performance gaps early.
- Lead pipeline and forecast reviews, improving deal inspection, CRM hygiene, and forecast accuracy.
- Maintain pipeline coverage and strengthen structured, measurable outbound generation.
- Coach reps through discovery, positioning, pricing, stakeholder alignment, and procurement.
- Partner with Sales Ops, Marketing, and Solutions Architects to improve execution and pilot go-to-market initiatives.
What we're looking for
- 7–10 years of sales experience, including 3–5+ years managing quota-carrying reps.
- Must be based in the United Kingdom or Ireland.
- Track record leading mid-market or high-velocity sales teams and building or evolving outbound motions.
- Strong pipeline inspection and forecasting skills.
- Experience coaching outbound pipeline generation.
- Comfort with a structured qualification framework such as MEDDICC.
- Direct, respectful communication and effective cross-functional collaboration.
Nice to have
- Experience in marketing technology or SaaS.
Benefits
- Equity grant in the form of stock options.
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for employee and family.
- 16 weeks of paid parental leave.
- Unlimited PTO.
- Remote-work and wellness stipends.
- Professional development budget.
Hiring process
- 30-minute recruiter conversation.
- 45-minute hiring manager conversation.
- 1:1 conversations with cross-functional partners.
- Take-home assignment completed within one week, followed by a 60-minute review call.