204K–249K USD / year
Senior Sales Operations Lead
SalesRemote — United States
Published on 2026-10-01
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About this role
The Senior Sales Operations Lead for Hotels Optimization will define and execute global operations strategy for Airbnb's supply optimization program. This role involves partnering with various departments to optimize hotel pricing and support account management teams.
About the company
Airbnb is a global online marketplace that connects travelers with hosts offering unique accommodations and experiences in various destinations. The platform serves individuals seeking short-term lodging as well as hosts looking to monetize their properties.
What you'll do
- Define and execute global optimization strategy
- Own optimization lever framework
- Build reporting and playbooks for account managers
- Track program health and drive improvements
- Lead forecasting and capacity planning
- Design and evaluate performance programs
- Build models and frameworks for opportunities analysis
- Serve as primary contact for hotel optimization operations
What we're looking for
- 12+ years in revenue or sales operations
- Proven ability to manage complex programs
- Knowledge of hotel pricing and revenue management
- Strong strategic and analytical skills
- Experience with goal setting and forecasting
- Excellent collaboration skills
- Strong communication skills
- Proficiency in Excel and SQL
Nice to have
- Experience in hospitality or OTA
- Proficiency in BI tools like Tableau or Looker
- Experience with CRM systems like Salesforce