142K–204K USD / year
Senior ServiceNow Platform Engineer
OtherWorkplace — unknown
Published on 2026-10-05
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
We are looking for a Senior ServiceNow Platform Engineer to design and maintain ServiceNow capabilities for business operations. The role involves technical leadership, managing an Agile backlog, and working on automation and knowledge management strategies.
About the company
Abnormal Security uses AI to detect and stop email and collaboration attacks such as phishing and business email compromise. It protects enterprises against social engineering and account takeover.
What you'll do
- Configure and support ServiceNow platform
- Troubleshoot complex platform issues
- Design automation capabilities
- Create and maintain documentation
- Perform audits and maintenance
- Manage ticket queue and Agile backlog
- Present platform metrics to management
What we're looking for
- 5+ years communicating complex ServiceNow concepts
- 5+ years in technical leadership and governance
- 5+ years managing an Agile backlog and ticket queue
- 7+ years of advanced ServiceNow development
- 7+ years troubleshooting complex issues
- 1+ years with ServiceNow Agentic Workflow
- 1+ years with Claude Cowork or Claude Code
- 1+ years configuring MCP integrations
Nice to have
- Experience as ServiceNow platform owner or lead engineer
- ServiceNow certifications (CSA, CAD)
- Familiarity with agentic AI and LLM tooling
- Advanced Atlassian administration experience