195K–220K USD / year
Senior Software Engineer, Community Support Engineering (Frontend)
FrontendRemote — United States
Published on 2026-10-01
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About this role
Join Airbnb's Community Support Engineering team as a Senior Software Engineer to enhance the agent experience through innovative frontend solutions. Collaborate with cross-functional teams to develop scalable web applications and support initiatives that drive improvements in customer service.
About the company
Airbnb is a global online marketplace that connects travelers with hosts offering unique accommodations and experiences in various destinations. The platform serves individuals seeking short-term lodging as well as hosts looking to monetize their properties.
The team
Agent Core Products team
Stack
JavaScriptTypeScriptReactGraphQLHTMLCSSJavaKotlin
What you'll do
- Work cross-functionally with product, design, and other engineering teams
- Lead and contribute to the full development cycle
- Build efficient and reusable frontend web components
- Design and implement server-side APIs
- Collaborate with Machine Learning and Generative AI Engineers
- Provide critical input on technical direction
- Review code and design documents
- Gather feedback on product specifications
What we're looking for
- 6+ years industry experience
- Bachelor’s and/or Master’s degree in CS or equivalent experience
- Experience architecting FE systems
- Building large web applications using JavaScript/TypeScript
- Proficiency in HTML, CSS, and related web technologies
- Strong communication skills
- Experience with UI for AI-driven features
- Mentorship experience
Nice to have
- Experience with machine learning and generative AI
- Public speaking
- Open-source contributions