110K–132K EUR / year
Senior Solutions Architect
OtherRemote — Germany
Published on 2026-10-13
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About this role
Grafana Labs is looking for a Senior Solutions Architect to join their Customer Experience team. In this hands-on role, you will assist customers in solving complex issues and ensuring successful adoption of Grafana's observability technologies.
About the company
Grafana Labs builds open-source and commercial observability tools for metrics, logs, and traces, centered on Grafana dashboards. It helps teams monitor infrastructure and applications and investigate incidents.
What you'll do
- Work with business executives and technical teams to understand and document requirements
- Design technical solutions for complex business needs
- Conduct functional workshops with customers
- Lead customer engagements from onboarding to implementation
- Deliver high-impact training and technical consulting
- Monitor support needs and advocate for product improvements
What we're looking for
- 5+ years in deployment teams with project management experience
- Direct experience with observability (o11y)
- Knowledge of deploying an o11y stack
- Familiarity with Kubernetes and cloud platforms
- Excellent communication skills
- Proven project delivery success
Nice to have
- Self-starter with a willingness to learn new technologies
- Visionary perspective for company growth
Benefits
- 100% remote work environment
- Restricted Stock Units (RSUs) for team members
- 30 days annual leave with additional shutdown days