204K–254K USD / year
Senior Solutions Engineer, Acquisition | Central | Remote
SalesRemote — United States, Minnesota, Wisconsin, Chicago, Michigan, Indiana, Ohio
Published on 2026-10-30
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About this role
Serve as a customer-facing technical expert for Grafana Labs, partnering with Sales to demonstrate product value and help close acquisition opportunities. Lead technical customer engagements, deliver presentations and evaluations, and share customer and market feedback with internal teams.
About the company
Grafana Labs builds open-source and commercial observability tools for metrics, logs, and traces, centered on Grafana dashboards. It helps teams monitor infrastructure and applications and investigate incidents.
The team
Enterprise Solutions Engineering team
What you'll do
- Partner with Sales to communicate Grafana’s value proposition, vision, and strategy
- Own technical customer engagements and help close high-velocity opportunities
- Deliver product and technical presentations to prospective and existing customers
- Share customer feedback and competitive insights with internal teams
- Create and improve documentation, blog posts, videos, and enablement materials
What we're looking for
- 5+ years of technical pre-sales experience
- Strong written and verbal communication skills
- Ability to collaborate effectively with international, remote teams
- Technical aptitude and creativity in solving customer challenges
- Self-motivation, initiative, sound judgment, and collaboration skills
Nice to have
- Experience with open-source technologies or metrics and monitoring
- Previous post-sales or engineering experience
- Recent coding bootcamp graduate
Benefits
- Restricted Stock Units (RSUs)
- 30 days of annual leave, including 3 Grafana shutdown days
- In-person onboarding