120K–175K USD / year
Senior Solutions Engineer
Customer successRemote — EMEA or Eastern Time Zone (US or Canada)
Published on 2026-09-30
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About this role
Chromatic is seeking a Senior Solutions Engineer to assist Enterprise customers in integrating and maximizing the value from Chromatic's solutions. The role involves providing technical support, troubleshooting complex issues, and collaborating with customers to ensure successful onboarding and usage of the product.
About the company
Chromatic specializes in providing tools and services for developers, focusing on improving the developer experience and enhancing product delivery. They engage in areas such as product management, customer success, and marketing, serving a community of software professionals.
The team
Commercial Solutions Engineering
Stack
JavaScriptReactStorybook
What you'll do
- Serve as a trusted technical advisor to Enterprise customers
- Troubleshoot and resolve technical issues
- Implement and maintain technical integrations for Enterprise accounts
- Help customers adopt and scale Storybook usage
- Collaborate with Customer Success Managers on customer experiences
- Identify expansion opportunities within existing customer base
- Improve internal workflows for enhanced customer experience
- Coordinate cross-departmental efforts
What we're looking for
- 4+ years in a customer-facing technical role
- Strong background in frontend technologies
- Familiarity with modern JavaScript tools and frameworks
- Excellent problem-solving skills
- Strong interpersonal and communication skills
- Highly organized and dependable
- Comfortable in a fast-paced environment
Nice to have
- Experience with Storybook
- Experience in a B2B SaaS or developer tools company