196K–255K CAD / year
Senior Solutions Engineer
OtherRemote — Canada
Published on 2026-10-15
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About this role
Join Grafana Labs as a Senior Solutions Engineer to engage with customers and support their success with the Grafana Cloud platform. You'll collaborate with sales teams, deliver technical presentations, and drive product discussions based on customer interactions.
About the company
Grafana Labs builds open-source and commercial observability tools for metrics, logs, and traces, centered on Grafana dashboards. It helps teams monitor infrastructure and applications and investigate incidents.
The team
Enterprise Solutions Engineering team
What you'll do
- Partner with Sales to communicate Grafana's value proposition
- Own technical engagement with customers
- Deliver product presentations
- Proactively provide feedback on products
- Drive product conversations based on customer needs
- Enhance documentation and create enablement materials
What we're looking for
- 5+ years of technical pre-sales experience
- Experience with Open Source technologies or Metrics/Monitoring
- Strong judgment and collaboration skills
- Excellent written and oral communication skills
- Creative problem-solving mindset
- Technical mindset and growth desire
Nice to have
- Experience from a coding bootcamp
- Post-sales or engineering experience
Benefits
- Restricted Stock Units (RSUs) as part of the compensation
- 30 days of annual leave with shutdown days