110K–134K EUR / year
Senior Solutions Engineer
SalesRemote — United Kingdom
Published on 2026-10-13
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About this role
The Senior Solutions Engineer will work closely with the Sales team to engage with customers, conveying the technical benefits of Grafana Labs products. The role requires translating customer needs into effective solutions using Grafana technology and enhancing customer satisfaction through technical interactions.
About the company
Grafana Labs builds open-source and commercial observability tools for metrics, logs, and traces, centered on Grafana dashboards. It helps teams monitor infrastructure and applications and investigate incidents.
The team
Solutions Engineering team
What you'll do
- Articulate Grafana's value proposition to customers
- Own technical engagement to close opportunities
- Deliver product and technical presentations
- Communicate customer feedback to internal teams
- Drive product conversations based on customer needs
- Enhance documentation and create enablement materials
What we're looking for
- 5+ years of technical pre-sales experience
- Strong judgment, collaboration, and leadership skills
- Excellent written and oral communication skills
- Ability to articulate value propositions
- Technical problem-solving mindset
Nice to have
- Experience with Open Source technologies
- Familiarity with sales methodologies like MEDD(P)ICC
Benefits
- 100% remote work
- 30 days annual leave
- Restricted Stock Units (RSUs)