204K–254K USD / year
Senior Solutions Engineer, Growth
SalesRemote — Mid-Atlantic or Southeast, United States
Published on 2026-11-12
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About this role
Serve as a customer-facing technical expert, partnering with Sales to demonstrate Grafana’s products and help close growth opportunities. Lead technical customer engagements, deliver presentations and evaluations, and share customer feedback with internal product teams.
About the company
Grafana Labs builds open-source and commercial observability tools for metrics, logs, and traces, centered on Grafana dashboards. It helps teams monitor infrastructure and applications and investigate incidents.
The team
Enterprise Solutions Engineering
What you'll do
- Partner with Sales to communicate Grafana’s value proposition, vision, and strategy
- Own technical customer engagements and help close opportunities
- Deliver product and technical presentations and support customer evaluations
- Share customer and competitive feedback with internal teams
- Create and improve documentation, blog posts, videos, and enablement materials
What we're looking for
- At least 5 years of technical pre-sales experience
- Strong written and verbal communication skills
- Technical mindset and ability to solve customer challenges creatively
- Able to work independently and collaborate with an international remote team
Nice to have
- Experience with open-source technologies or metrics and monitoring
- Located in Atlanta, Orlando, Miami, or Tampa
- Previous post-sales or engineering experience
Benefits
- Restricted stock units (RSUs)
- 30 days of annual leave, including three Grafana shutdown days
- In-person onboarding