185K–222K CAD / year
Senior Technical Account Manager
Customer successRemote — Canada
Published on 2026-09-10
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About this role
As a Senior Technical Account Manager, you will support customers in implementing and adopting Airbyte's solutions while acting as their advocate within the company. You will collaborate with various teams to enhance customer onboarding, retention, and satisfaction.
About the company
Airbyte is an open-source data integration platform for ELT pipelines. It helps companies sync data from hundreds of sources into warehouses and lakes.
What you'll do
- Lead customer technical projects and ensure deployment aligns with client needs.
- Guide clients throughout their journey with technical support.
- Work directly with clients' technical teams to tailor solutions.
- Collaborate with Sales to identify growth opportunities.
What we're looking for
- 6+ years in a customer-facing technical role.
- Deep Kubernetes experience in production environments.
- 2+ years in a startup environment, particularly in data infrastructure.
- Hands-on experience with AI frameworks.
Benefits
- Flexible PTO with at least 25 days off annually.
- 16 weeks fully paid parental leave.
- Comprehensive medical, dental, and vision coverage.
- Professional development budget and conference sponsorship.