159K–255K USD / year
Senior Technical Account Manager
SalesRemote — New York
Published on 2026-09-10
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About this role
The Senior Technical Account Manager at Airbyte will work closely with customers to implement and adopt products while acting as their advocate. The role involves leading technical projects, engaging with clients' technical teams, and collaborating across departments to enhance customer satisfaction and retention.
About the company
Airbyte is an open-source data integration platform for ELT pipelines. It helps companies sync data from hundreds of sources into warehouses and lakes.
Stack
KubernetesSQLREST APIsAI frameworks
What you'll do
- Lead customer technical projects and implementations
- Guide customers through the onboarding journey
- Troubleshoot Kubernetes and database-related issues
- Advise on integrating LLM-based tooling
- Collaborate with internal teams to address customer needs
What we're looking for
- 6+ years in a customer-facing technical role
- Deep Kubernetes experience in production
- 2+ years in a startup environment
- Hands-on experience with AI frameworks
- Strong interpersonal and presentation skills
Benefits
- Flexible PTO with at least 25 days off annually
- 16 weeks fully paid parental leave
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement plan
- Professional development budget