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Senior Technical Account Manager - Australia

Customer successRemote — Australia
Published on 2026-10-05
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.

About this role

Camunda is looking for a Senior Technical Account Manager to engage with enterprise customers and guide them in the adoption of their process orchestration platform. This role involves building trusted relationships, providing technical guidance, and ensuring successful adoption of solutions across complex business processes.

About the company

Camunda is a software company that provides process management and automation solutions, enabling organizations to model, execute, and optimize business processes. They serve a range of industries with a focus on improving operational efficiency and collaboration.

The team

Customer Success

What you'll do

  • Serve as the primary technical contact and advisor for enterprise customers
  • Guide the creation and execution of technical adoption plans
  • Deliver hands-on technical guidance throughout onboarding and operations
  • Conduct platform health checks and manage escalations
  • Collaborate with cross-functional teams to drive customer outcomes

What we're looking for

  • At least 3 years of experience in Technical Account Management
  • Hands-on experience with a high-level programming language (Java, C#, Python)
  • Solid understanding of modern solution architectures and DevOps topics
  • Proven track record in advising both technical and business stakeholders

Nice to have

  • Experience in enterprise automation or business process management
  • Relevant industry certifications (AWS Certified Solutions Architect, Azure Solutions Architect Expert)
  • Familiarity with Camunda products
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