110K–150K USD / year
Senior Technical Account Manager - Customer Success (AMER)
Customer successRemote — United States
Published on 2026-09-30
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About this role
The Senior Technical Account Manager at ClickUp will act as a strategic partner to customers, focusing on relationship management and enabling success through the ClickUp platform. The role entails overseeing customer onboarding, driving adoption, and optimizing processes to ensure long-term value and growth.
About the company
ClickUp is a work management platform that combines tasks, docs, goals, and collaboration tools for teams running projects across functions.
The team
Customer Experience
What you'll do
- Guide new teams through implementation and onboarding
- Manage user adoption and account health
- Collaborate with customers to optimize processes
- Empower customers to adopt AI and automation features
What we're looking for
- Deep understanding of ClickUp platform capabilities
- Familiarity with generative AI concepts
- Strong communication and consultative skills
- Experience in project and program management
Nice to have
- Experience with customer success management
- Technical training or consultation background
Benefits
- Equity
- 401k
- Health, Dental, and Vision insurance
- Flexible paid time off