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Senior Technical Account Manager - Customer Success (EMEA)

Customer successRemote — EMEA
Published on 2026-10-05
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.

About this role

The Senior Technical Account Manager at ClickUp will act as a strategic partner to customers, focusing on relationship management and technical enablement. Responsibilities include guiding onboarding, managing account health, and driving innovation through AI and automation.

About the company

ClickUp is a work management platform that combines tasks, docs, goals, and collaboration tools for teams running projects across functions.

The team

Customer Success

What you'll do

  • Lead customer onboarding and implementation of ClickUp
  • Monitor account health and user adoption
  • Collaborate with customers on process optimization
  • Drive adoption of ClickUp AI and automate workflows
  • Generate insights and drive cross-functional alignment

What we're looking for

  • Deep understanding of ClickUp platform capabilities
  • Familiarity with generative AI concepts
  • Exceptional at workflow analysis and process design
  • Ability to manage complex customer programs
  • Strong communication skills
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