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Senior Trust and Safety Operations Analyst
OperationsOn-site — Sydney, Australia
Published on 2026-10-09
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Twitch is seeking a Senior Trust and Safety Operations Analyst to enhance community safety by addressing user reports of policy violations. The role involves reviewing sensitive content, engaging in investigations, and collaborating on global safety initiatives.
About the company
Twitch is a live streaming platform primarily focused on video game content but also includes music, talk shows, and creative content. It serves a global community of content creators and viewers, offering tools and services to enhance community engagement and monetization.
What you'll do
- Assess user reports of Twitch policy violations
- Prioritize actions on sensitive community issues
- Review and respond to sensitive content
- Participate in shift rotation for weekends and holidays
- Maintain expert understanding of Twitch’s policies
- Identify areas for improvement using data-driven insights
- Leverage AI tools and SQL for operational efficiency
- Lead projects to improve investigations and risk assessment
What we're looking for
- 4+ years in Trust & Safety or related fields
- Experience in investigating complex content safety issues
- Ability to handle sensitive graphic content professionally
- Familiarity with SQL and data analysis tools
- Ability to analyze large datasets and identify patterns
- Curiosity to learn new tools and technologies
- Experience working with cross-functional teams
Nice to have
- Familiarity with Twitch as a creator
- Previous employment at games or live streaming companies
Benefits
- Corporate Health Insurance
- Dental, Vision & Life Insurance
- Superannuation or Pension Plan
- Maternity & Parental Leave
- Paid Time Off & Holidays
- Commuter Benefits
- Amazon Employee Discount