106K–160K SGD / year
Services Consultant - Scaled Professional Services (SEA/GCN)
Customer successOn-site — Singapore
Published on 2026-09-17
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About this role
As a Services Consultant at Stripe, you will support SMB and Commercial customers by providing the right professional services to drive their success on the platform. You'll collaborate with Account Executives and negotiate service contracts while ensuring customer needs are met to enhance Stripe product revenue.
About the company
Stripe provides payment infrastructure and financial tools that help businesses accept payments, manage subscriptions, and move money globally. It serves startups through large enterprises with APIs for online and in-person commerce.
The team
Accelerate team
Stack
Technical consultingAPI-based integrationsSales
What you'll do
- Evaluate user needs and recommend appropriate services
- Drive Professional Services revenue for SMB and Commercial segments
- Collaborate with Account Executives for smooth user transitions
- Scope projects accurately to align customer needs
- Negotiate service contracts and statements of work
- Monitor customer success metrics
- Develop strategies for service offering improvements
What we're looking for
- 2+ years of customer-facing experience in tech or payments
- Experience in pre-sales and sales, contract development
- Strong technical understanding and communication skills
- Ability to qualify opportunities and identify upsell potential
Nice to have
- Experience in fintech and payment implementation services
- Knowledge of Stripe's product suite
- Fluency in Mandarin Chinese