135K–143K USD / year
SMB Account Executive
SalesRemote — United States
Published on 2026-11-12
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About this role
Manage and grow existing SMB customer accounts by identifying opportunities to expand their use of Grafana products. Own the consultative sales cycle from prospecting and discovery through demonstrations, negotiations, and account management, while meeting quarterly and annual sales targets.
About the company
Grafana Labs builds open-source and commercial observability tools for metrics, logs, and traces, centered on Grafana dashboards. It helps teams monitor infrastructure and applications and investigate incidents.
What you'll do
- Identify and develop expansion opportunities within assigned customer accounts
- Meet quarterly and annual individual sales goals
- Manage the full sales process, including prospecting, meetings, demos, proofs of concept, proposals, negotiations, and account management
- Generate sales through outbound prospecting and inbound leads
- Explain the value of Grafana Cloud and Grafana Enterprise
- Manage pipeline and customer data in Salesforce
- Handle quotes, order processing, and day-to-day customer requests
What we're looking for
- At least 1 year of software sales experience with a record of exceeding targets
- Results-driven approach to identifying opportunities and advancing deals
- Strong written, verbal, and online communication skills
- Interest in observability and technical sales
- Self-starter who can thrive in a fast-paced, high-growth environment
Nice to have
- Experience with Salesforce, Gong, quoting tools, or ZoomInfo
- Familiarity with Command of the Message or MEDD(P)ICC sales methodologies
Benefits
- Restricted Stock Units (RSUs)
- 30 days of annual leave, including three Grafana shutdown days
- In-person onboarding