62K–66K USD / year
SMB Account Executive, Growth
SalesRemote — Canada, United States
Published on 2026-10-09
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About this role
The SMB Account Executive will manage a portfolio of small and medium-sized business customers, focusing on account growth through onboarding and product adoption. The role involves developing strategic account plans and minimizing churn while identifying opportunities for expansion.
About the company
GitLab is a DevSecOps platform that brings source control, CI/CD, security, and project management into a single application. It helps engineering teams plan, build, secure, and ship software faster.
What you'll do
- Own SMB account portfolio and understand customer goals
- Develop and execute strategic account plans for Tier 1 accounts
- Drive adoption of upgrades and add-ons to meet expansion quotas
- Build expansion pipeline through proactive outreach
- Manage Tier 1 renewals to minimize churn
- Forecast quarterly revenue accurately
- Maintain pipeline information and account notes
- Analyze expansion wins, losses, and share insights
What we're looking for
- Experience in account management or growth-focused sales
- Skills in value-based selling and negotiation
- Analytical skills for identifying trends and opportunities
- Relationship-building and presentation skills
- Experience with modern sales tools like Salesforce and ZoomInfo
- Basic understanding of application lifecycle management
- Alignment with GitLab's values
Benefits
- Flexible Paid Time Off
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support