Software Engineer II, Fullstack (Contact Channels)

About this role

Build and operate customer-facing contact channel solutions that help Affirm customers get support where they prefer. The role involves delivering full-stack projects in phases, collaborating across product and design, and supporting reliable services.

About the company

Affirm offers buy now, pay later financing that lets consumers split purchases into transparent installment payments at checkout. It partners with merchants to provide flexible credit options without late fees.

The team

Contact Channels engineering team within the Servicing AI Agents Engineering organization.

Stack

What you'll do

• Break larger projects into phased tasks and deliver them with the team.
• Collaborate with product, design, and analytics on ideas, constraints, risks, and trade-offs.
• Monitor service metrics, escalate issues, and contribute to on-call and operational support.
• Participate in team growth activities, including interviews.

What we're looking for

• At least 1.5 years of software engineering experience.
• Experience shipping web applications with React, Vue, or another declarative UI framework.
• Experience designing, developing, and launching scalable APIs using Python, Kotlin, or similar languages.
• Ability to build clear, tested, extensible solutions across multiple software components.
• Comfort navigating large codebases, debugging others’ code, and providing code review feedback.
• Strong written and verbal communication skills.

Benefits

• 100% subsidized medical, dental, and vision coverage for employees and dependents.
• Monthly spending stipends for technology, food, lifestyle, health, and wellness.
• Flexible time off, generous holidays, and wellness days.
• Parental benefits.
• Employee stock purchase plan with discounted shares.
• Learning and development programs.