Solutions Architect (Japan)

About this role

Advise enterprise and digital-native customers on technical and business solutions using Stripe’s financial infrastructure products. Partner with sales teams to secure complex deals, expand existing accounts, and help customers pursue new monetization opportunities.

About the company

Stripe provides payment infrastructure and financial tools that help businesses accept payments, manage subscriptions, and move money globally. It serves startups through large enterprises with APIs for online and in-person commerce.

The team

Solutions Architecture Team

Stack

What you'll do

• Discover customer needs and design technically feasible solutions.
• Present and demonstrate solutions to secure technical wins.
• Identify account expansion opportunities and accelerate product adoption.
• Advise senior executives and partner with Account Executives on customer strategy.
• Coordinate with Professional Services, Customer Success, partners, and product teams.

What we're looking for

• 7+ years in a customer-facing engineering role such as sales engineering or solutions architecture.
• Strong spoken and written English and Japanese.
• Executive engagement, relationship-building, and customer meeting facilitation skills.
• Knowledge of software development lifecycles and API architectures.
• Strong presentation and communication skills for technical and non-technical audiences.
• Ability to work independently in an ambiguous, fast-paced environment and travel as needed.

Nice to have

• Experience in payments, billing, invoicing, issuing, banking, or fintech.
• Coding experience in Ruby, Python, JavaScript, Java, Go, or another Stripe deployment language.

Benefits

• Equity
• Company bonus or sales commissions/bonuses
• Retirement plans
• Health benefits
• Wellness stipends