86K–130K EUR / year
Solutions Architect, Startups & SMB
Customer successHybrid — Dublin, Ireland
Published on 2026-11-05
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About this role
Advise startup and SMB customers on how to use Stripe’s financial products to solve business and technical challenges. Build trusted relationships with executives and technical decision-makers, support sales opportunities, and help customers expand and activate Stripe solutions.
About the company
Stripe provides payment infrastructure and financial tools that help businesses accept payments, manage subscriptions, and move money globally. It serves startups through large enterprises with APIs for online and in-person commerce.
The team
Startups + Small and Medium Businesses (SSMB) Solutions Architecture
Stack
RubyPythonJavaScriptJavaGoStripe PaymentsStripe BillingStripe Connect
What you'll do
- Build relationships with senior business and technical stakeholders and advise them on strategy and solutions.
- Understand customer objectives and architect Stripe solutions for their needs.
- Deliver product demos, respond to RFPs, and help secure technical wins.
- Create scalable customer-engagement processes and reusable sales assets.
- Expand Stripe usage across customer markets and business units.
- Share customer insights and trends with Stripe’s product team.
- Work with partners and professional services to accelerate customer activation.
- Travel approximately 25% as needed.
What we're looking for
- At least 5 years of relevant experience, including 2+ years in a customer-facing engineering, solutions architecture, sales engineering, customer success, or professional services role.
- Experience presenting and architecting customer solutions.
- Background writing code in at least two languages such as Ruby, Python, JavaScript, Java, or Go.
- Strong communication and presentation skills for technical and non-technical audiences.
- Ability to understand integrations across systems such as ERP, CRM, billing, tax, and legacy platforms.
- Executive relationship-building, organization, and cross-functional collaboration skills.
- Ability to solve open-ended business problems using technology and creative thinking.
- Willingness to travel and learn Stripe products.
Nice to have
- Payments or fintech domain experience.
Benefits
- Equity
- Company bonus or sales commissions/bonuses
- Retirement plans
- Health benefits
- Wellness stipends