182K–226K USD / year
Solutions Engineer
SalesRemote — United States, PST or EST time zones
Published on 2026-10-27
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About this role
Join Grafana Labs’ Commercial Solutions Engineering team as a customer-facing product expert. You’ll lead technical engagements, help customers evaluate Grafana’s products, and partner with Sales to support and close opportunities.
About the company
Grafana Labs builds open-source and commercial observability tools for metrics, logs, and traces, centered on Grafana dashboards. It helps teams monitor infrastructure and applications and investigate incidents.
The team
Commercial Solutions Engineering
What you'll do
- Partner with Sales to present Grafana’s value proposition, vision, and strategy
- Own technical customer engagements and support high-velocity opportunities
- Deliver product demonstrations and technical presentations
- Share customer feedback and competitive insights with internal teams
- Create documentation and other customer and internal enablement content
What we're looking for
- 5+ years of technical pre-sales experience
- Strong written and verbal communication skills
- Ability to work independently and collaborate with an international remote team
- Technical mindset and enthusiasm for solving customer challenges
Nice to have
- Experience with open-source technologies or metrics and monitoring
- Located in the Central US region
- Coding bootcamp, post-sales, or engineering experience
Benefits
- Restricted Stock Units (RSUs)
- 30 days of annual leave, including 3 Grafana shutdown days
- In-person onboarding